Last updated: 4 October 2026
The Raconteur is free to read through December 2026, so there is nothing to cancel or refund today. This policy applies to paid plans once we offer them, and to works bought from the Catalogue.
Cancelling a paid plan
You may cancel at any time, from your account page or by writing to kkfo@kalyanikalakriti.in. Cancelling stops the next renewal. Your access runs to the end of the period you have already paid for.
Refunds
Within seven days of your first payment, if you have not read more than one issue, we refund in full, no questions asked. Write to us.
After seven days, we refund the unused whole months of an annual plan where you ask within the plan year, less any month in which you opened an issue. We would rather do this than keep money from someone who does not want the magazine.
We do not refund a plan cancelled after the full year has run, or access closed because an account was shared or a false institution was given.
How a refund reaches you
To the same method you paid with, through Razorpay. Allow five to seven working days after we approve it, and longer if your bank is slow.
Failed and duplicate payments
If you were charged twice, or charged and did not get access, write to us with the payment reference. We fix it and refund the duplicate in full.
Works bought from the Catalogue
A work in the Catalogue is sold by the artist, mediated by us. The artist is paid within seven days of the sale completing. Because each work is unique and made by hand, a sale is final once the work has been dispatched, except where it arrives damaged or is materially different from what was described — in which case write to us within forty-eight hours of delivery, with photographs, and we will arrange a return and a full refund including delivery.
Donations
A donation is a gift, not a purchase, and is not refundable. Donations to the Foundation qualify for a tax deduction under section 80G, and your receipt carries our 80G registration number. See the Donate page for details.
Grievances
Grievance Officer: Prakhar, kkfo@kalyanikalakriti.in. We acknowledge within forty-eight hours and resolve within one month.